With the implementation of Code Red restrictions for Personal Care Homes by Manitoba’s Chief Public Health Officer, we highly encourage all families/friends to consider scheduling virtual visits via FaceTime or Skype with their loved one as opposed to continuing on with “in-person” visits. (The below chart provides full visitation details permitted under the Code Red status.)

Code Red Visitor Restrictions

Effective Immediately

Visitor Category

General Advice

Specific Details

Virtual Visits


Family/Friend Visitors

-  By appointment only scheduled with

-  Maximum of one virtual visit per week per family/friend visitor – priority will be given to “Designated Family Visitors”

Designated Family Visitors

During Code Red Restrictions only those designated visitors deemed to be providing essential care to a Resident will be permitted to visit.  "Essential Care" is defined as help with personal hygiene, dressing, assistance with meals etc.

For our Residents no designated visitors are recognized as providing "essential" care.

Designated family caregiver(s)* may visit as per scheduled appointment

*Up to two individuals may be identified by Resident/ delegate but only one (1) may visit at a time during a Code Red status being in effect.

-  By appointment only scheduled with

-  One visitor per visit per Resident

-  Maximum of one visit per week per Designated Family Visitor

-  Screening Before Entry

-  Non-medical or medical mask required (must bring your own/worn at all times)

-  Hand Hygiene

-  Escorted to/from visitation room to minimize touch surfaces

-  No physical touching of Resident

-  Physical distancing rules must be respected at all times

End of Life (Indoor visit) – Last two weeks of life

Designated family caregiver(s) [Up to two may be identified by Resident/ delegate] may visit as determined/arranged with the nursing care team. Both may visit at same time if physical distancing can be maintained.

In addition, up to two (2) general visitors may be permitted at a time (pre-arranged with nursing care team), if physical distancing can be maintained.

-  As arranged with nursing care team

-  Screening Before Entry

-  Non-medical or medical mask required (must bring your own/worn at all times)

-  Hand Hygiene

-  Escorted to/from visitation room to minimize touch surfaces

-  Physical distancing rules must be respected at all times

General Visitors – Indoor/Outdoor Visits


-  Visits Suspended

We remain extremely grateful that The Convalescent Home of Winnipeg has no COVID-19 virus infections. However, with the alarming increase in Winnipeg’s numbers, and in particular, within local Personal Care Homes, – we are strongly discouraging “in-person” visits, at least until infection rates subside, and as an alternative, we are encouraging virtual visits.

For those of our Designated Family Visitors who may have in-person visits booked, please consider contacting the mailbox to reschedule to a “virtual visit” format. We recognize that this may not be quite as satisfying as an in-person visit, but we are erring on the side of extreme precautions because of our shared room Resident environment. All of us want to see Winnipeg’s numbers reduced and none of us want to see our Residents (nor any other long-term care resident) become infected with the virus. We all need to do our part to protect our elderly population (both in long-term care and those who reside in the community) – our seniors raised us and it is now our turn to raise them up by our actions and show them that we care enough by staying home.

Further communiques will be provided as warranted.  Your loved ones’ and our staff’s health and safety remain our top priority.

Thank you in advance for your understanding and your cooperation in switching to virtual visits. 

Resident Deliveries & Gifts

For those who want to deliver items to their loved one, please adhere to the following; Items must be in their original packaging including food items. Packaging must be durable (non-paper type).  Items will be disinfected when received and delivered to the Residents(s) by Reception.  Clothing items need to be new or clean upon arrival.  These will be sent directly to laundry for labeling and cleaning prior to being sent to the Residents' units. Homemade food items in reusable containers, plants, flowers or any other non-cleanable item will not be accepted as they cannot be properly disinfected.   Items for delivery can be dropped off at the front door (Reception) between 8 AM-3:30 PM Monday to Friday only (no deliveries will be accepted during the weekends, evenings or holidays).  Kindly note that home-made food items in reusable containers, plants, flowers, fruit, or any other non-cleanable item will not be accepted as they cannot be properly disinfected.    

At this time, the public health orders apply to public places and workplaces, follow good social distancing practices as recommended by public health including:

o minimizing prolonged (more than 10 minutes), close (less than two meters/six feet) contact between other individuals in public;
o avoiding greetings that involve touching such as handshakes;
o disinfecting frequently used surfaces;
o staying home if you are sick;
o following public health advice related to self-monitoring and self-isolation if you have traveled or have been exposed to someone ill with the virus

Being prepared also means seeking official sources of information to ensure the most up-to-date and accurate information is being used. 

For more information contact:

WHO Situation Reports-
John Hopkins Research Public Health-
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Staff Information

Effective  September 8th, 2020, the staff screening process for COVID-19 symptoms will change.

It remains extremely important for all staff to adhere to the Public Health guidance and restrictions regarding COVID-19, including the requirement for all staff to assess their health on a daily basis to ensure they are healthy and fit to work.

Staff will be required to wear a cloth mask BEFORE entering the building. Full screening will be conducted. Staff deemed unfit to work will be instructed to get tested for Covid-19 and to update the facility when the results are known. 

Staff will be required to complete the following steps for each shift:

Before staff leave home prior to every shift, staff are asked to comply with the initiative for daily self-screening according the self-screening tool below and located on the shared health website.

When you arrive at the work site, please ensure you are wearing a cloth mask prior to entering the building.

Proceed to the screening area on the main floor to be screened prior to the start of your shift.

Maintain social distancing when lining up to be screened.  If the line is long you may be required to line up outside.

Self-Screening Tool            

Staff to self-screen prior to going to work using the following questions and taking temperature, if possible.

Do you have any of the following symptoms:

       ☐     Fever (greater than 38°C) feverish or chills?

       ☐     “New” onset of cough or increase in amount of coughing?

       ☐      Shortness of breath/difficulty breathing?

       ☐     “New” onset of sore throat?

       ☐      Sore muscles not related to over exertion or exercise?

       ☐      Unusual headache?

Note:  This does not include symptoms related to chronic illness or seasonal allergies.

In the last 14 days, have you:

       ☐     Returned from travel outside of Manitoba, with the exception of travel outside of Manitoba to Western Canada, the territories and Ontario west of Terrace Bay?

       ☐     Had close contact with a confirmed case of COVID-19, while not wearing recommended PPE and/or not practicing social distancing?

       ☐     Had laboratory exposure working directly with biological specimens that contain COVID-19 while not wearing recommended PPE?

       ☐     Have you been diagnosed as COVID positive in the last 14 days?

 If you answered “no” to all of the above you may proceed to work.

 If you answered “yes” to any of the above, your screening result is positive and you must:

 Notify your manager (or designate) immediately.  He/she will advise you of next steps.

  • You may not be permitted to go into work.
  • Self-isolate and maintain physical distancing from individuals within your home until advised otherwise.
  • UPDATED: October 22nd, 2020